Archive for the ‘General’ Category
Why should we protect our staff from violence in the workplace?
Monday, May 14th, 2012
According to the UK Trades Union Congress, one in five people are attacked or abused at work each year. As well as disrupting many lives, this causes more than 3 million lost working days each year – a figure which is continually rising. (more…)
Managing Lone Workers: Are we supporting our staff enough?
Wednesday, May 2nd, 2012
Managing Lone Workers: Are we supporting our staff enough?
The question is simple enough and if you can say yes as a manager, supervisor or even a team leader then that is good as it seems that you have not only thought of safe systems of work, but have put things in place to ensure safety is paramount when dealing with any form of Managing Lone Workers. (more…)
Train the Trainer Courses: Southern Ireland
Tuesday, April 17th, 2012
Train the Trainer Courses: Southern Ireland
Over the past few months the interest from people in Southern Ireland wanting to be accredited through the City & Guilds 6302 has increased. This can be put down to a lot of different things like recognition of the awarding body or the knowledge that can be gained during the course itself. (more…)
Workplace Violence Courses are Needed more than ever
Friday, April 13th, 2012
Strong Statement, but I am sure once you have read the below news report released by the BBC today you will see that workplace violence courses are needed to meet the increasing incidents of workplace violence. (more…)
Dealing with Aggression Training
Wednesday, April 11th, 2012
Dealing with Aggression Training
Nobody likes to openly admit that they are faced with aggression or that they are unable to cope with incidents, or need to consider dealing with aggression training, but some members of staff have become a little distracted from the fact that sometimes they can be in a situation where their personal safety can be at risk. (more…)
Physical Intervention Training is becoming the main focus for Door Teams
Monday, April 9th, 2012
Physical Intervention Training is becoming the main focus for Door Teams
Since the announcement from the Security Industry Authority (SIA) that Physical Intervention Training will be implemented into the relicensing of current Door Supervisors who have not attended a Physical Intervention Training module, many have been calling and emailing us at Quell for help and guidance. (more…)
Lone Worker Training (Booking In & Out)
Friday, April 6th, 2012
Lone Worker Training (Booking In & Out)
Booking in & out of work or when conducting off site visits has been labelled over the years as “BIG BROTHER” and with that has developed an attitude towards the task. (more…)
Lone Worker Training (The Contingency Plan)
Sunday, April 1st, 2012
Lone Worker Training (The Contingency Plan)
We all like to think we have a contingency plan and especially an idea of how to deal with a problem or issue. (more…)
Personal Safety Training in Northern Ireland (Walking – Being Followed)
Friday, March 16th, 2012
Personal Safety Training in Northern Ireland (Walking– Being Followed)
This is a frightening subject to a lot of people and I have seen many ideas and tools on the internet to help you keep safe, but when you go through some of them they can be a little long winded and go into far too much detail, so therefore it then makes people forget the main points to remember. (more…)
Personal Safety Training in Northern Ireland (Meeting Off-Site or Home Visits)
Thursday, March 15th, 2012
Personal Safety Training in Northern Ireland (Meeting off-site or Home Visits)
Meetings off-site, making home visits to clients are usually carried out by lone, mobile or home workers, however please remember when we talk about Lone, Mobile or Home workers, we are looking at someone who does not have immediate help or assistance. (more…)