Our Approach
Our Approach
All our training programmes offer a tailored approach by clearly identifying your objectives derived from your personal or your organisation’s aims. We will then ensure that a clear line is met by our professional team of advisors.
All our courses are specifically directed towards your policies and workplace practice, to ensure the training is beneficial and worthwhile. Our training covers a range of subjects and can range from conflict resolution courses to dealing with difficult customers on the telephone. An outline of our bespoke courses include:
- Review of current polices in relation to violence in the workplace
- Conflict Management Training
- Lone Working
- Personal Safety Training
- Dealing with Difficult Customers
- Dealing with Difficult Colleagues
- Dealing with Workplace Violence
We also run City and Guilds, Maybo and BIIAB accredited courses which range from physical intervention, train the trainer and conflict resolution. Courses we run include:
Train the Trainer
- City & Guilds 7300 Introduction to Trainer Skills (PTLLS) (2 Days)
- City & Guilds 6302 Level 3 Award in Preparing to Teach in the Life Long Learning Sector (PTLLS) (5 Days)
- City & Guilds 2886 Level 3 Award in Delivery of Conflict Management Training (2.5 Days)
- Maybo License to Practice (MLP) Conflict Management Train the Trainer (5 Days)
- Maybo License to Practice (MLP) Physical Intervention Train the Trainer – Health/Education/Security/Safer work (5 Days)
Security
- BIIAB Level 2 Award in Security Guarding (3 Days – SIA Approved)
- BIIAB Level 2 National Certificate for Door Supervisors (4 Days – SIA Approved)
- BIIAB Level 2 Award in CCTV Operations (Public Space Surveillance) (3 Days – SIA Approved)
- BIIAB Accredited Maybo Physical Intervention Programme (1 Day – SIA Approved)
Maybo Accredited Courses
- Saferwork
- Safercare
- SaferHealthcare
- SaferChildren
- SaferOnline
- Physical Intervention Courses directed towards all the above sectors
- Physical Intervention Train the Trainer licensed courses
- Conflict Management Train the Trainer licensed courses
Although training can easily be arranged or delivered by anyone, finding one specific solution that meets your overall objectives can be difficult. That is why we take the time and consideration to address all key areas to maximise the effectiveness of our training by following our 5 step approach:
- Identify and assess
- Planning and design
- Development of policies and procedures
- Training and Implementation
- Guidance and support